Services we offer

Our mission is to discuss, design and deliver

A bonus element of our mission is to ‘delight’ – we work to endeavour that our service is one that you would recommend to a friend or colleague.

Underpinned by the principle of Human Dignity, we can guarantee a sensitive approach in what are often delicate situations.

Areas of expertise:


We have designed a framework which allows feedback to be delivered in a clear manner that addresses relevant issues and provides the client with an opportunity to:

  • State their view
  • Challenge ours
  • Reach agreement
  • Agree on a way forward
  • Set ‘next actions’


'I had the pleasure of working with John when he delivered “Soft Skills in Hard Places” to our team. The team and I all benefited greatly from this training and it has helped improve the working dynamic within the team.

John is extremely approachable which meant on a personal level felt I was able to ask him about my own personal development which he has helped greatly with. I hope our paths will cross again but in the meantime I would have no hesitation in recommending John, if a company needed his services as he always delivers.' Read more here...

Catherine Shelley

Project Manager


Call us on +44 (0) 121 602 7191